Privacy Policy

How We Handle Your Information

1. Who We AreLimoAtHouston is a private car and limousine service operated by Jahan Transportation LLC, 17022 Kirkchapel St, Spring, TX 77379. This policy explains how we collect, use, and protect your information when you visit limoathouston.com, request a quote, or book a ride.
2. Information We CollectYour name, phone number, email address, pickup and drop-off addresses, trip date and time, number of passengers and bags, and any notes you share (such as child seat needs or gate codes). For airport pickups, we may also collect your flight details. Our website may also collect technical data such as IP address, browser type, and pages visited.
3. How We Use Your InformationTo confirm and manage your reservation, assign a chauffeur, track your flight, send booking confirmations and trip updates, process payments, answer your questions, and improve our website and service.
4. Text Messages (SMS)When you give us your mobile number, you agree to receive text messages about your booking, such as confirmations, chauffeur details, arrival alerts, and trip updates. Message frequency varies by booking. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
5. Payments & SecurityCard payments are processed securely by Stripe. LimoAtHouston does not store or have access to your full credit or debit card number. Zelle and cash payments are handled directly with us.
6. How We Share InformationWe share only what is needed to provide your ride: with your assigned chauffeur, our payment processor, and the service providers that run our booking, email, text messaging, website hosting, and analytics. We may also share information when required by law. We do not sell, rent, or trade your personal information.
7. Cookies & AnalyticsOur website uses cookies and similar tools to keep the site working, remember your preferences, and understand how visitors use our pages (for example, with Google Analytics). You can turn off cookies in your browser settings; some features may not work without them.
8. How Long We Keep InformationWe keep booking and payment records for as long as needed to provide our service and to meet accounting, tax, and legal requirements. When information is no longer needed, we delete it or make it anonymous.
9. Data ProtectionWe use reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure. No method of transmission over the internet is 100% secure, but we work to keep your information safe.
10. Your Rights & ChoicesYou may ask to see, correct, or delete your personal information at any time by contacting us. You can stop text messages by replying STOP, and unsubscribe from marketing emails using the link in the email.
11. Children's PrivacyOur website is not directed to children under 13, and we do not knowingly collect personal information from children. Parents or guardians book rides on behalf of minors.
12. Third-Party LinksOur website may link to other sites, such as Google Maps and Google reviews. We are not responsible for the privacy practices of those sites; please review their policies.
13. Policy UpdatesWe may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.
14. Contact UsQuestions about your privacy or this policy? Call or text (832) 206-6983 or email booking@limoathouston.com.